We have more than a decade of professional experience creating hardware and software user manuals, professional illustrations and photographs. Credentials include:

Southern NH University

Adjunct Professor in Communication

University of Massachusetts Lowell
Technical Writing Certificate

University of Florida,
Master of Arts in Mass Communication

Boston University
Public Communication Institute

Southern NH University
Bachelor of Science in Technical Management

Nashua Community College
Associate of Science in Industrial Electronics

Additional Training:

  • Certified A+ PC Technician
  • Certified Network+

  • Apple Final Cut Studio Pro
  • Macromedia Web Design
  • Web Development and Design
  • RoboHelp

  • Adobe
  • Microsoft

Tools
InDesign, RoboHelp, FrameMaker, Acrobat, Illustrator, PhotoShop, Dreamweaver, Fireworks, Flash, ForeHelp, Word, Corel Draw, Canvas, HTML, JavaScript, Visual Basic, Windows, DOS, UNIX, Mac OS, ClearCase, Scanners, Screen Capture Utilities, Cameras, and more.

Senior Member, Society for Technical Communication

Experienced Television/Radio News Anchor/Reporter

Licensed General Class Amateur Radio Operator WA1RZW

Awards
Master's Awarded With Distinction
Named SNHU Scholar
Society of Professional Journalists
Associated Press